Jackie
Kappus
Director of Community and Strategic Alliances
JACKIE KAPPUS is a strategist, speaker, and published thought leader focused on the future of leadership, growth, and innovation in the legal industry. As Director of Community and Strategic Alliances at PipelinePlus and a member of the company’s Leadership Team, she works at the intersection of market intelligence, relationship strategy, leadership development, and innovation—helping law firm leaders navigate change while contributing to the strategic direction and growth of the company.
Jackie leads executive peer communities for managing partners, marketing and business development leaders, COOs, and CFOs at firms across the country. Through facilitated conversations, retreats, and strategic programming, she creates environments where leaders can move beyond surface-level networking to engage in honest dialogue about the real challenges shaping modern law firms: talent, culture, profitability, client expectations, technology, succession planning, and change management.
Known for her ability to identify emerging industry trends and translate them into meaningful conversations and strategic initiatives, Jackie helps advance new opportunities for collaboration, programming, and growth across the PipelinePlus ecosystem. Her work often focuses on the gap between strategy and execution—particularly around feedback culture, leadership development, cross-functional alignment, and the evolving commercial expectations placed on lawyers and law firms.
She also led the development of Legal Lift, a forum designed to bridge the disconnect between law firms and in-house counsel through candid conversations about value, partnership, and the future of legal services.
A frequent keynote speaker and facilitator, Jackie speaks on topics including authenticity, leadership, collaboration, feedback culture, professional growth, and the changing dynamics of the legal industry. Her writing and thought leadership have been featured in ALM and other industry platforms focused on the evolution of law firms and professional services organizations.
With nearly a decade in the legal industry, Jackie has built a reputation for combining strategic thinking with emotional intelligence, curiosity, and an instinct for bringing the right people together at the right moment. She is passionate about helping leaders and organizations become more adaptive, connected, and resilient in times of change.