Ep.62 - "Establishing Efficiency and Innovation Standards" with Kelly Harbour

BD Technology
Written By Alcyone Reserve

Join David Ackert as he interviews Kelly Harbour, Director of Client Relations and Innovation at Goulston & Storrs, in this episode of the Market Leaders Podcast.

Tune in to hear them discuss:

  • How she overhauled the data and tracking systems at Goulston to institute the SALI system, and how that translated to speed and flexibility in addressing new matters

  • How establishing clear standards improves matter management for both lawyers and clients

  • The ongoing developments of the SALI system, and how it’s shaping industry conventions

Alcyone Reserve

Alcyone Reserve is a Port Townsend-based brand and multimedia studio specializing in Squarespace website design, video production, event displays, and branding. Led by Alex Liberato, we craft clear, compelling visuals and digital experiences that help businesses shine. Whether creating user-friendly websites or eye-catching marketing materials, we bring a creative, thoughtful approach to every project.

https://www.alcyonereserve.com
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Ep.61 - "Integrating Talent Strategy with Business Development" with Brittaney Schmidt