Ep.33 - "A Service-Centric Approach to Business Development" with Alitia Faccone

BD Coaching
Written By Alcyone Reserve

Join David Ackert as he interviews Alitia Faccone, Director of Business Development at Jackson Lewis on this episode of the Market Leaders Podcast.

Tune in to hear them discuss:

  • Alitia’s unique career transition from an e-discovery lawyer to a career in legal business development

  • Jackson Lewis’s 20 industry teams that seek to create internal coalitions for better client service

  • How the firm used their client feedback initiative to fuel a revision of their client service standards

  • The firm’s attorney training program that approaches business development from the viewpoint of the client

Alcyone Reserve

Alcyone Reserve is a Port Townsend-based brand and multimedia studio specializing in Squarespace website design, video production, event displays, and branding. Led by Alex Liberato, we craft clear, compelling visuals and digital experiences that help businesses shine. Whether creating user-friendly websites or eye-catching marketing materials, we bring a creative, thoughtful approach to every project.

https://www.alcyonereserve.com
Previous

Ep.34 - "Using Business Intelligence to Innovate" with Iris Jones
Next

Ep.32 - "Helping Lawyers Understand the BD Process" with Barbara Malin