
Conversations Where Business Development Meets Real-World Strategy
The Market Leaders Podcast
Join David Ackert, Founder of PipelinePlus, as he uncovers actionable insights from top performers in professional services. Each episode delivers concrete lessons you can apply immediately—whether you're growing a firm or advancing your career.
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Ep.96 - Cultivating Client Trust: The Intersection of Law, Sales, and BD with Guest Sian Story
David Ackert interviews Sian Story, General Counsel at Vendavo, about her unique career journey. Sian shares how she started in tax law in the UK and eventually moved to Silicon Valley, where she worked at Osborne Clarke advising U.S. companies on European law. Unlike most in-house counsel, she took on a dual role that combined legal work with business development, giving her valuable experience in building client relationships and understanding the business development process from both sides of the table.
Ep.85 - Show Me You Know Me: How to Win Business through Human Connections in the Age of AI with Samantha McKenna
David Ackert welcomes special guest Samantha McKenna, founder of #samsales Consulting, for an insightful conversation centered around creating, leveraging, and maintaining relationships in a hyper-personalized way – by showing them that you truly know them.
Ep.81 - Unleashing Excellence: Revolutionizing the Client Experience in Legal and Professional Services with Mark Hunter
David Ackert interviews Mark Hunter, Principal at Glen Maple Group, about the importance of client experience in professional services firms, particularly in the legal industry. Mark shares his background in CRM solutions and his current work with Glen Maple Group, which provides marketing and communication services to professional services firms on a fractional basis.
Ep.80 - Mastering Client Experience: Strategies for Success in Professional Services with Mitchell Reno
David Ackert joins guest Mitchell Reno, Principal Director of Client Experience at Rehmann, to shed light on the ever-evolving landscape of Client Experience in professional services firms. With over two decades of Sales, Marketing, and CX expertise at Rehmann, one of the top professional advisory firms in the US, Mitch shares invaluable insights into this critical domain.
Ep.69 - "Rate Strategies that Maximize Client Value" with Colin Keefe
In this episode, David Ackert, Founder & CEO at Ackert Inc. speaks with Colin Keefe, a Partner and Chair of the Mergers and Acquisitions Practice Group at mid sized law firm Fitzpatrick Lentz & Bubba, P.C. (FLB).