Conversations Where Business Development Meets Real-World Strategy

The Market Leaders Podcast

Join David Ackert, Founder of PipelinePlus, as he uncovers actionable insights from top performers in professional services. Each episode delivers concrete lessons you can apply immediately—whether you're growing a firm or advancing your career.

Smartphone screen displaying episode 91 of the Market Leaders Podcast titled 'Navigating Construction,' episode dated April 8, 2024, with playback controls and podcast progress bar.
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BD Coaching, Client Feedback Alcyone Reserve BD Coaching, Client Feedback Alcyone Reserve

Ep.96 - Cultivating Client Trust: The Intersection of Law, Sales, and BD with Guest Sian Story

David Ackert interviews Sian Story, General Counsel at Vendavo, about her unique career journey. Sian shares how she started in tax law in the UK and eventually moved to Silicon Valley, where she worked at Osborne Clarke advising U.S. companies on European law. Unlike most in-house counsel, she took on a dual role that combined legal work with business development, giving her valuable experience in building client relationships and understanding the business development process from both sides of the table.

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Client Feedback, Commercial Maturity Scale Alcyone Reserve Client Feedback, Commercial Maturity Scale Alcyone Reserve

Ep.81 - Unleashing Excellence: Revolutionizing the Client Experience in Legal and Professional Services with Mark Hunter

David Ackert interviews Mark Hunter, Principal at Glen Maple Group, about the importance of client experience in professional services firms, particularly in the legal industry. Mark shares his background in CRM solutions and his current work with Glen Maple Group, which provides marketing and communication services to professional services firms on a fractional basis.

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Ep.80 - Mastering Client Experience: Strategies for Success in Professional Services with Mitchell Reno

David Ackert joins guest Mitchell Reno, Principal Director of Client Experience at Rehmann, to shed light on the ever-evolving landscape of Client Experience in professional services firms. With over two decades of Sales, Marketing, and CX expertise at Rehmann, one of the top professional advisory firms in the US, Mitch shares invaluable insights into this critical domain.

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